Customer Testimonials
I had a free oil change and the service was exceptional and fast.
Tristen Painted made this experience easy, and fast. He found us a vehicle that matched our every want and NEED! I love my new car & the whole team at Chevrolet Sulphur Springs!
Just wanted to thank the staff at Jay Hodge in Sulphur Springs. Ronnie was so helpful in finding the truck that I wanted. From start to finish the transaction was seamless. Do not hesitate to give these people a call or visit when thinking about purchasing a new or used vehicle. You won’t be disappointed.
The staff is always friendly and helpful its nice to experience that type of environment.
Great service!!!
The service department is wonderful couldn’t ask for better people I’m not sure about the vehicle yet because I am having a very bad experience with my 2016 Buick regal
I started the process on line the sales person got back with me I said I was just looking and had to wait then when I was ready to buy I filled out the paperwork in line the salesman asked if I wanted to test drive it I was not able to go to the dealership so he brought it to me ..i got insurance and went to the dealership and finished the paper work I went very smoothly
Best shopping experience ever! The whole team at Jay Hodge went above and beyond as always! They really make you feel like family every time!
Vehicle was in shop one day short of 3 weeks.................but I knew there would be a delay as there were so many cars ahead of me. Having said that I could not be happier and the wait was offset by how well my Truck was diagnosed and repaired. I am extremely impressed with Adam who did the work and is Jay Hodge's transmission expert. I plan a special trip back to the dealership this week to tell him personally how much I appreciate him and his ability to find and cure the problem. Thank you Adam and Deano the ...
ronny is great and the service is great and they are very fair
Best experience I’ve had with a dealership
We were in today , about 2 hours later we were driving out in new vehicle , huge thank you to Ronnie Paris , Tyler Davison , and all the crew for making it so easy . Jackie and Sandra Jones
Great professional service
Friendly staff, but not the quickest service
Very easy straight forward process. Got us approved and was able to drive off within 24 hours. Paperwork took all of 10 mins to sign and finish.
They were quick and efficient. Didnt do the best at vacuuming
A very good experiences and Everyone was very nice and it didn’t take very long at all.
Great service.
I had such a wonderful experience with Nick the salesman and Joseph in financing. Both were extremely helpful, very prompt and not pushy like a lot of sales and finance people can be. I will send anyone looking their way
This dealership is amazing. From buying my car from Ronnie Parris to getting my oil changed, everything is great. Jon and Bobby were so helpful. Thank you
My hometown Chevrolet Dealer! I love my sales person, LAURA, and an awesome GM Bill Owens!
Each person working in the Service Department greeted me with a smile, hello and asked how they could be of help. I felt welcomed and comfortable asking the questions I had on my list.
We worked with Michael Shirley and he made the entire process extremely easy! Wonderful dealership with amazing people! If you’re looking for a dealership this one is hard to beat!
Great place.
Great visit with Ronnie
I was traveling from San Antonio to Hot Springs, Arkansas when I experienced loss of power. They did everything they could to get the car looked at since I was traveling. They ordered the parts promptly, got them installed and got me back on the road in less than 24 hours.
Good customer service and helpful
Amazing experience! Michael Shirley worked with me and my husband to get everything taken care of according to our schedule. Very thorough and friendly. Thank you Jay Hodge Chevrolet, and thank you so much Michael!
Great dealership and staff. Our salesman Tyler did an excellent job communicating all of the vehicle specs and options. We never felt like we were being pushed into a decision. It was great to do business here and we would definitely buy here again in the future. They all made us feel welcome and comfortable unlike other dealerships we visited did. We are very happy so far with the Trail Blazer we purchased. Y’all are great. Thanks.
First... I NEVER write reviews online. I’m Just too busy and not the type of person to write a review good or bad, but my experience was so good that I felt I needed to take the time to write this one due to the fact I was so impressed with the customer service at this dealership. I’m from Michigan and bought my car from Jay Hodge in Texas. The entire transaction was so smooth and seamless due to the staff at Jay Hodge. From the moment my 2020 Corvette Convertible arrived on the car hauler, Jeff Miller my ...
Service department a little slow
Great place, wish they had more hybrids
Michael Shirley was amazing with helping me find exactly what I wanted! His communication was on point! Thank you for all of your help!
Good customer service.!!
Jay Hodge & Jon Sawyer are the best, great work & great customer service.
Everybody in the service department are very nice and helpful.
Jeremy was super helpful 10/10 recommend him he helped me to get my family car with no hassle! Thanks Jeremy!!!
Mr. Jon Sawyer is a very efficient and thoughtful Service Advisor. We appreciated his patience and consideration. Our needed service was going to take much longer than we expected, and he went to lengths to provide us with a loaner vehicle so that we could run some errands and not have to sit the entire day in the waiting area for our car. Our kudo's to Mr. Sawyers thoughfulness!!
Great service team, Bobby is amazing at what he does...
i have been coming here for quite some time, i have always received fast dependable service, others ive tried dont match up
If you care about doing business locally with people who believe in excellent customer service I highly recommend coming here. Ask for Tyler and he will find any type of vehicle you are looking for, he seriously goes above and beyond helping people get a great deal and made everything super easy! Can’t express enough how much I appreciate the time and effort Tyler put in to help find the perfect truck for me! Shout out to Mark for making all the paperwork quick and easy as well.
Bill is always a joy to do business with. Trading vehicles is normally a stressful task and he makes it a piece of cake.
Awesome experience and would definitely buy here again.
Great experience!
The dealership was awesome! I found it online while searching your website, so I called and started the purchase process over the phone. I arrived a few hours later and everything was ready for me to sign/drive off lot. Best purchase experience ever!!! Thanks
Enjoyed the experience
Excellent service and I will be back.
A true white glove experience.
First time in with my Mercedes for a state inspection. Easy to get into. Efficiently handled without issue. Bob and Craig were very kind. Bob is very knowledgeable.
Had oil changed and other items done on my pickup. It was completed in a timely manner, thanks
Very helpful, service manager reset the TPMS SYSTEM quickly on my Corvette in no time got back on the road fast. No charge, just a Thank you. Definitely reccomend them.
I couldn’t ask for a better buying experience. I’ve purchased trucks from Jay Hodges on two different occasions. Each time the experience was positive, the service exemplary, and the sales staff knowledgeable, honest and straightforward. I will be visiting Jay Hodges Chevrolet again, next time I buy a new vehicle.
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Chevrolet
Great place if your looking for a Vehicle...very friendly..they treat you right..
Great deals, great staff, ask for Ronnie
It's always great to be a part of the Jay Hodge Family!!!
Ask for Ronnie Parrish
I just stopped in for a state inspection for my Ford 😆 but they were very friendly. Would definitely go there again.
Friendly parts and service staff
Great Customer Service !!!
Great parts department
Great place and great deals!! Very easy to work with and def recommend!!
Had noise in my brakes so I thought I needed a brake job. Took my 2014 Buick enclave in to have them check them out. They checked them out out and said it was only brake dust on the pads causing the noise. I will return hodge chev if I ever have any more mechanical problems with my buick. Wayne Moore
Great service as always
Excellent customer services they are truly a great place to purchase a vehicle whiout being afraid of being ripped off
5/5 always very helpful and great people to work with for either service or purchasing a vehicle.
Very nice people quick service
At first, I wasn't impressed, but after I left on a sour note, it got around to the manager and then things started to happen! After all is said and done, Jay Hodge stepped up to the plate when they recognized a problem. They could have easily hidden from it, but instead, they did the right thing and took care of their customer. I couldn't be happier. Thanks Jay Hodge!
Outstanding Customer Service. Thanks Bill Owens, for making buying a new pickup easy. I haven’t been able to trade local in decades. Glad I could this time!
Wonderful customer service
My 2017 Chevy Colorado had been shuddering during acceleration and during higher speed cruising. The dealership in Georgia serviced it twice but didn’t repair it correctly. After a long, shaky drive to Texas, I took it to Jay Hodge. Deano immediately found the cause and solution to the problem. He set up an appointment conducive to my vacation schedule and fixed the problem. It was a smooth drive back to GA. The truck drives better than when it was brand new.
Friendly environment, I felt at home, I now own an awesome Chevrolet Colorado. Great Day.
Traveling from Northwest Arkansas, I passed through Emory, TX visiting family and I had an unfortunate breakdown. I contacted the service department and they went above and beyond to get me on my way. I had to wait for a part to arrive the next day, but they made sure I had a ride to and from the hotel. In the midst of an unpleasant experience they made it very bearable. Mr. John Sawyer was awesome to work with and he provided the best customer service possible.
The experience was great, mr parris was the best salesman I could’ve asked for! The process was simple and straightforward, made me feel very comfortable.
I first began using this dealership to service my Tahoe. I had such quick and friendly service, I then knew this was the place to purchase my next new vehicle. I found the car I loved and Ronnie Parris was quick and eager to work out all details with me on my trade-in and new purchase. He maximized my rebate savings and trade-in value. I feel I got a good deal. I was in and out with my purchase in a lot shorter time than any other dealership I have purchased. I love my new Traverse!
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