Customer Testimonials
Quick service
Service was phenomenal! Highly highly recommend Michael Shirley for all your car buying needs and service!
Just All Round Great once Again! Thank you 😊
(Translated by Google) They give a good service (Original) Dan un buen servicio
Had a road hazard problem with one of my tires and wheels on my 21 equinox. I bought the tire and wheel warranty when I bought the car. Justin jumped right on my claim and took care of the whole process for me. Everyone I spoke with was very nice and easy to deal with. Very good experience for me.
TAKE A MINUTE OF YOUR TIME TO READ THIS. This is my story, and how one person changed my life for good. I lost my job and there was no hope for me. I suffered looking for a job and luckily I came across Mrs. Hendrick Jennifer on a Facebook review about Forex, NFT, Binary and Crypto trade. I borrowed $500 from a colleague to invest with Mrs. Jennifer , thank goodness i made a profit of $4000 on the first week, reinvested 1500 and cashed out the remaining balance directly to my bank account. I was able to pay my friend, and convinced ...
Traveling home to Arizona I encountered some car trouble that precluded me traveling any further. I stopped there one night and called the next morning to see if I could get service. I was accommodated that morning and repairs were done by early afternoon. I was very pleased with the service considering I was out of town. They were very helpful and friendly. I was very pleased with this experience. I even stayed over an extra day to experience the local area.
A close and convenient dealership that try's to please is customers and honor the appointment time and estimated time frame for repairs or maintenance.
Service department was awesome! Kept me posted on repair progress. Answered all my questions and were very patient and polite!
They were quick and efficient! Very friendly and great service.
Friendly and fast!!!
Great service
I was fed up with dealers in DfW blantently not doing what they were tasked to do and even reported they did. Sad thing was it was tire maintenance and when checked by discount was found obviously. Jon took great care of me and gave me that country service I was sorely needing. He kept me completely updated, called when he said he would, and not only set my expectations about the entire experience I was to expect, but exceeded my blind expectations going in. It was a blessed (seriously I needed this to go right and in my favor) ...
Very friendly and helpful with understanding new vehicle.
We had our oil changed several months back. This morning when we backed of of the garage there was a noticeable pool of oil on the floor. I immediately checked the oil level and it was fine. I had to take the wife to Walmart in Sulphur. I decided to drop her off and take the car to Jay Hodge to have them take a look. Even though I had no appointment and all of the techs were at lunch. They took the car right away to give it a good look over. It appears the oil was residual from ...
Right on time, courteous, friendly and personable
No smoke and mirrors here, up front and honest people. Thank you Mr. Shirley
After having a major breakdown while 900 miles from home I am a very satisfied
I trade vehicles yearly. I’m always from the first purchase treated like the CEO there. Bill and Ronny always do the best job. The young lady that sets up the onstar now is also a pleasure to be helped by. Thank you all
I drove the 73 miles from Dallas to Jay Hodge in Sulphur Springs as they had the vehicle I was interested. So glad I made the drive. They were great to deal with! I got the deal I wanted on not only my new Trailblazer but also on my trade in. One of the smoothest transactions I've ever had in purchasing a vehicle.
Good service and sales
They are always courteous and prompt. Fantastic service department
I Messaged the dealership last night regarding a truck that I was interested in. Received call back and text message from a gentleman by the name of Jordan. Jordan was kind enough to send me pictures of every blemish on this used truck which allowed me to make a decision without a drive. Definitely love a dealership that has the best interest of the customer in mind.
The staff is very courteous and always helpful. Awesome dealership they have gone above and beyond with helping me buying my Tahoe and getting repairs done. Thank you to Jay Hodge Dealership. Y’all are awesome.
Never bought from here but have used their service department for work on my ram pickup and was very happy with the service and the price was less than what they quoted me before they started. Have family that bought from here and they were happy with their purchase. Came to a free trunk or treat here and they loaded our girls up with candy! Very family friendly environment and nice sales staff
I've bought 3 vehicles here now. Dealt with Ronnie Paris all 3 times. Always a smooth easy buy. The entire place is friendly and easy going. Worth your time.
I had an issue with my GMC Chipper truck, called Jay Hodge Chevrolet after calling multiple places without help. Justin assisted me and was determined to help me with my transmission flush on my vehicle. He was huge help, and allowed me to get back to work quick. Great customer service.
Jamie was excellent. He was not pushy, and he listened to all my concerns. He brought a car to my home to test drive, and then the sales team delivered to me. Mark in finance, and Morgan, the dealer On Star rep, were also well informed, and professional. If you are looking for a positive car buying experience, this is the team!
Always friendly and great service
Everyone is always so nice and helpful.
Excellent experience with Mr. Shirley. It was a no pressure buy and he was very helpful and made sure i was happy and comfortable with my new pick up. I would recommend these folks to anyone shopping for a new vehicle but wanting to avoid the dealer holding you hostage experience 🤣
Great experience. From the salesmen, to finance everyone was polite and helpful. The salesmen knew and showed all the features on the car. We had our young son with us and they were very considerate of him.
Family friendly atmosphere.
Everyone was extremely friendly, knowledgeable, and helpful.
Excellent service friendly staff friendly salesman jay hodge Sulphur springs tx # 1
After be jacked around at Sulphur Springs dodge. Stop by and Tyler at Jay Hodge helped us out and treated us like family. They have the nicest people there we will be back there
Michael Shirley was very responsive when dealing with the purchase of my 2023 Traverse. It was a very quick and easy experience!
So far so good..
Just got a truck from Tyler Davison. They didn't have what we wanted but got a call from Tyler about a truck that had just come in. Drove it home the next day. He wasn't pushy buy truly concerned with helping us find what we needed. Enjoyed talking to his grandpa too, who taught him right! Definitely recommend Tyler.
Very friendly, professional
Wonderful experience. The service team was quick and respectful.
Great folks very friendly and always do a great job
I purchased a vehicle yesterday, and had the best experience ever… my salesman,Jamie smith,will definitely help you to the best of his ability, I loved the service I was given!!
We just bought our 2nd Tahoe from Tyler today. All i can say is class act and 1st class serivce. You dont get service like that any more. Tyler is absolutely awesome to work with. We will definitely be back for another for sure. Thank you Tyler and the Jay Hodge Staff.
Awesome and smooth experience once again at Jay Hodge. Third vehicle with them and will continue to go back in the future. Thanks to Jamie Smith.
Awesome and smooth transaction. Never had such a smooth day dealing with a dealer. Third vehicle from them and will continue to go back in the future. Thanks Jamie and Mark in finance.
Always wonderful!!!
Had to have warranty work done on my truck. Service department was great to work with.
Great service!
Service department is very professional, knowledgeable, and courteous. Kudos to Deeno, John, and Justin. Craig is a great mechanic...the best I've used in my 50+years of driving.
Called the parts department for a part I needed for work. The parts person was helpful, and even excused himself to go physically put his hands on the part. I told him I needed it quickly and that I would be on my way to pick it up. This dealership is about 35 minutes away from where I work. When I got there I was able to find the parts department easily. The part was ready for me and I was able to get it and get out in a timely manner. Kudos to the parts guy that helped me, sorry ...
Great car dealer
Great to deal with!
I recently had my 2021 Chevy Silverado serviced with Jay Hodge and I was very pleased with the process. From the ease of scheduling an appointment to the quick service time, I could not have asked for a better experience. I will see them again in another 5K miles.
As promised, I was out the door in 45 minutes. Even though there was what looked like a huge back log of service to be performed. Great job thanks everyone.
Got my oil change in a timely manner
Very happy with our purchase. Super easy and fast. Jordan helped us with everything we needed. Everyone there was very nice.
Everything went smoothly and easy. Only issue I have is I had to wait about 6 months to get my new truck. It was worth the wait.
Got a service done on my car and they were fast and very nice!
They're not great at giving updates, but are always helpful when I call to check in. Super quick and friendly.
Everyone at the dealership was so nice, knowledgeable and helpful. Our salesman, Tyler Davison, tech support from Jordan and Aley, and even the service & finance dept we’re beyond anything we’ve ever experienced while car shopping/buying.
Everything is good
(Translated by Google) Excellent customer service. From the receptionist to the service staff, they provide excellent quality in their services. Very punctual and precise in their work. (Original) Muy buena atención al cliente. Desde la recepcionista hasta el personal de servicio brindan una excelente calidad en su servicios. Muy puntuales y precisos en sus trabajos.
Fast service
The service department went above and beyond to allow me to get my vehicle serviced. I work 2 jobs and never have time off. I dropped my vehicle off, was given a ride to work, and my vehicle was dropped off to my work place when it was done!! It was so nice not to worry about how I was going to manage the vehicle service.
Excellent. Great staff. Really good at keeping you informed. Would recommend Jay Hodge Chevrolet to anyone looking to purchase a vehicle.
Been a customer of Kevin Arthur for many years and he never lets us down!
Very friendly in and out quickly
I scheduled an oil change online. Upon showing up the service staff took care of me, made sure I had all questions answered, and had me out in a timely manner!
Very friendly and helpful, who could ask for more.
was treated with respect, all my questions were answered, Micheal Shirley was wonderful at his job.
Deano is a huge asset to this dealership.
staff was very friendly
I have purchased wo new pickup there in the last 6 months. Been very pleased with all involved.
Bought an Equinox that had all the features we were looking for. Very friendly, no pressure and didn't mark up over sticker price! In fact we got a little discount! Ask for salesman Ronny. Go there early morning.
Very efficient and helpful
Nice people. New trailblazer.
Great customer service
Friendly staff, quick results, very happy with this experience and all other experiences I have had with the staff at Jay Hodge Chevy
Staff were quick, courteous
Loved it
Good value for my trade! Awesome price on new vehicle! Shout out to y’all for not charging above MSRP like some other dealerships! Integrity goes a long way!
All work was done in a timely manner and I was kept informed of the progress
Service was great.
Very nice and did a great timely job
Best car buying experience we've had. Michael made the process almost too easy!👍👍
Great people only place i will deal
Great customer service from Jon Sawyer (Service advisor) during my visit at this dealer location. My car needed immediate attention and he repaired it a timely manner. Entire staff was pleasant and very helpful. Ever in Sulphur Springs, TX visit this location. You won’t regret!!
Very easy straight forward process. Got us approved and was able to drive off within 24 hours. Paperwork took all of 10 mins to sign and finish.
We worked with Michael Shirley and he made the entire process extremely easy! Wonderful dealership with amazing people! If you’re looking for a dealership this one is hard to beat!
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