Customer Testimonials
The shop was very professional with the work that was scheduled.They gave me a ride home,which was greatly appreciated.!
Friendly service in a timely manner.
First time buyer from these guys absolutely wonderful experience my guy Craig took great care of me and Zak did my financing but that was one of the easiest car buying experience I've ever had and fastest I would definitely do business here again and would strongly suggest it to anybody else
Staff was very friendly and helpful!
My service appointment was made with no problems. “Lindsey” was thorough and friendly. She gathered all of the necessary details. On the day I arrived, everything was set. I picked up my vehicle that day. 😊
Customer service and their knowledge
Customer service was amazing from the start. Jon is the best!
Jay Hodge has outstanding service !!! Thank you Linzi !
Best Chevy dealer!!! Everything went smoothly and the staff were very friendly!!!
I have found the Service Department at Jay Hodge to be knowledgeable, efficient, courteous and friendly. I do appreciate their care of their customers.
Great experience and super easy to work with. No stress at all Thanks Chris Bryant!
Great service!
Very happy and couldn't have had a better experience on purchasing a new vehicle. Jon explained and set up about everything on it, just had a couple of things to learn on my own. Recommend Jay Hodge Chevrolet as all the staff I met were great and helpful.
Jon Buehler worked for a week straight trying to help me out and he did just that! Got me in a beautiful new Chevy and I could not be more appreciative!! 10 out of 10 would recommend!!
Very professional and smooth process.
Great customer service
Top notch service department. They went above and beyond to help get us back on the road when we had an issue with our vehicle while traveling through Texas on vacation.
We were on vacation in Texas when we had an issue with our new vehicle which was purchased where we live in Arkansas. I was driving down the interstate when the battery terminal which I discovered was loose and unable to be tightened anymore lost connection to the battery. This caused us to be limited to 62 mph and get hit with every possible error message in addition to making it very hard to stop. I made a call to another dealership in the area who wanted me to leave the vehicle for 24-48 business hours for diagnosis and repair despite ... Read More Google - Jul 24, 2026
Jason made my buying experience very pleasant. Just like working with a good friend! I will recommend this dealership and especially Jason with much confidence
Excellent service, as usual! Professional, polite, and straight forward. I love being able to take my Ford F350 to Jay Hodge Chevy, they truly do a Great job! Ps...Ronnie is a Great Guy!
Oh Ronnie boy! Everyone Ronnie boy will fix you up!!! Honestly!
The team is professional, knowledgeable and friendly.
I took my Vehicle there for recall service.Staff was professional and knowledgeable. In and out on about an hour. Great service.
Great place to shop. Jon was the best. Very knowledgeable and easy to talk to. I would highly recommend him to any of my friends looking for a Chevy. He had all the paperwork done quickly and everything went very smooth. Probably the best experience I've had Buying a vehicle.
These guys are the best.
Everyone was great to work with! From trading my car in and finding the perfect new car for me, they made it extremely easy. Jason was a great salesman and Zak made the dreaded finance part absolutely seamless! You won’t regret buying your next vehicle here! Thank you!
Friendly outstanding service. Clean waiting area and kept me up to date on the service. Good live video of the inspection.
The sales person was very nice listen to what I was interested in and got me in the car I wanted
They fixed my recall. Did great.
Very friendly. Like making appointments and they get you right in
Jon was knowledgeable and courteous, the whole experience was a good adventure. Bill Owens runs a tight ship.
Really good. Ronnie was very easy to deal with and accommodating in any need we had. No pressure and smooth sailing.Morgan is "gold" in customer service. She is very knowledgeable on every new vehicle on the lot. Functions, switches, buttons, and levers. She is ver adept at all. She knows the app and it's functions like the back of her hand.
My Husband and I just bought a truck from Michael Strunc. It was the best vehicle buying experience and will definitely come back here for any vehicle we buy.
Good communication from service tech throughout. Repairs and warranty work completed successfully.
Good and quick service with a smile
Great service from start to finish! Everyone was friendly, professional, and helpful throughout the entire process. They made buying a car quick, smooth, and completely stress-free. The team answered all my questions and made sure I felt comfortable every step of the way. I highly recommend them to anyone looking for an easy and enjoyable car-buying experience.”
Appointment went well. Timely, kept me informed. Well pleased.
I recently purchased a new Blazer RS EV from Jay Hodge Chevrolet and it was a great experience. Did most of the negotiating before going and they gave me top dollar for my trade. Easy process from beginning to end.
So I’m gonna be honest with everyone buying cars, is not my favorite thing to do. I hate the sitting sitting waiting waiting sitting waiting. The salesman “Let me go ask”. Come back. Go back. I purchased this vehicle at Jay Hodge, they pre approved me before I got there, they had all the paperwork done. All I had to do was go in drive the car sign the paper and I was out. And did I mention I did 95% of it online? Normally a six hour process barely took us an hour. I would recommend anyone to Jay ... Read More Google - Jun 5, 2026
Everyone at this dealership was friendly and willing to help in any way possible. I would highly recommend them.
I went and got an oil change there and it was great. Staff was very friendly, the waiting room was nice. Service was great and it was done pretty quickly for how busy it was!!
Everyone was so friendly and excited for me. I highly recommend Jay Hodge. They worked over the numbers till it fit my needs. I have to say this was by far the quickest car buying experience I have ever had! Sales rep. John made this process so easy for me. He had everything ready by the time I got a the dealership all I had to do was sign paperwork with the finance dept. and I was on my way with my new Equinox! Such an Amazing experience and have been telling everyone about them! Love my Chevy!!
I recently brought my vehicle to Jay Hodge Chevrolet and was very satisfied with the service. The team was professional, prompt, and kept me well-informed with timely notifications and clear communication throughout the visit. Their friendly attitude and attention to scheduling made the experience easy and stress-free.
One small suggestion: it would have been helpful if they had checked the DEF level and the fuel filter usage percentage and offered me the option to have those addressed during the service. That proactive touch would make an already-great experience even better.
Overall, I’m pleased with the service at Jay Hodge ... Read More Google - May 30, 2026
Great service was rendered in a timely manner. Only a short wait while getting the oil changed in my pickup. I’m glad I bought my pickup from them.
The customer service was very helpful. I am very grateful for the support and friendly service that they provided to me.
I had a good experience! They are real nice and helpful
I have always had great service & friendly people @ Jay Hodge in Sulphur Springs I will continue to use them.
I take my old pickup to this dealership because of bad service at other places. I pay more and get honest results.
If there were more than 5 stars, I definitely would choose more. Jason Dodd, the sales rep was so awesome He clearly went out of his way to find a suitable car for us. Everyone at Jay Hodge,( sulphur springs,texas, ) have always been friendly and helpful. They make you feel at home.
What a great experience! I found the exact vehicle I wanted on their website, contacted them and was able to do the entire process remotely. Fast forward just one day and my new truck was delivered to my house! Sales, finance, delivery was all easy and professional! Going to recommend to friends.
Sold me a truck back in August last year, they didn't disclose previous transmission problems to me or warranty company, I am on the 3rd transmission and same problem is reoccurring. No support from dealer on trading for something else or any other solutions offered, I am considering legal action since they don't seem to care about any other remedies, Seems they have no regard responsible business practices or respect for customers.
Amazing service and buyer experience. Would recommend to anyone. Shoutout Craig for being a fantastic help!
I had a wonderful experience. Jon was very helpful and attentive! It was an easy transaction! Everyone was very friendly! I would definitely recommend this dealership!!
Absolutely the best Service Center Manager I have ever dealt with. I live in Mountain Home Arkansas and my daughter and I were returning from Dallas when our 23 GMC Yukon broke down. Had it towed to Jay Hodge Chevrolet Service Center expecting nothing could be done until Monday. Called the Service Center at 8:00 a.m.and Justin was already pulling the vehicle in for diagnostics testing. Pulley failure causing Serpentine Belt to malfunction. Had us back on the road at 11 am. Amazing service and an Amazing team that handled our situation. Thank you so much!!!
Great people great experience
The entire experience was amazing. Start to finish. Jon was an attentive, eager salesman. Zack in finance was sweet and extremely helpful with the finance process and helped tremendously! Sweet Morgan was so knowledgeable on the setup of all the fancy gadgets and services amd even called to check in to make sure all was working well! Love love love these people!!
Had them come to my house to diagnose my truck. Arrived on time. Good communication. Thorough. Have to take truck in to fix it. Satisfied.
Very friendly and courteous.
Gave me what I was asking for my truck. Worked hard behind the scenes to ensure the trade made sense for me financially. Ask for salesman Jon Boehlar. I believe he is honest and well intentioned towards the customer. If you are thinking about a new or used vehicle at least hear what they have to say. You can always walk away at anytime, but I think if you meet with Jon you will be driving off the lot in your new to you vehicle. Enjoy your new ride.
I had a check engine light come on and called to see if I could get it serviced. Justin was great to work with! Communicated with me on everything, let me know what was going on and helped every step of the way. Truck was in and out in a few days and I was back out on the road. Solid job done by their team!
Well pleased with the service department for my first oil change
I was greeted promptly and able to get my car serviced while I waited. Received text messages updating the progress of my vehicle. Everyone was pleasant. Very happy with this dealership.
The easiest buying experience ever and great service!!
Excellent service center: friendly, polite, quick TAT on oil change and tire rotation, and even text me status updates as they did the work!
Jon was a great salesman. He was patient, communicated well and handled everything to where I could just show up, sign paperwork and drive off. I would buy again from Jay Hodge and Jon, specifically! Jon made it easy!
Great job! I needed a set of tires . I gave Jay Hodge a call, they ask the size I needed and told me come on in. I drove home all set for my trip. Thank you
Best dealership around!! Great people!!