Customer Testimonials

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Google May 15, 2025

Since the problem was under vehiçle damage from hitting a critter it is difficult to determine if the repair is complete. I would have liked a total vehicle clean up

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Google May 2, 2025

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Google Apr 26, 2025

Good Service. Well taken care of

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Google Apr 25, 2025

Great experience. Straight forward, honest, reasonable. Not pushy. Best dealership sales experience easily.

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Google Apr 17, 2025

If you’re looking for a great car buying experience, go see Jeremy Smith! He made the process simple and smooth all the way to the end. If they don’t have what you’re looking for on the lot, he can find it for you. Thank you Jeremy Smith & the Jay Hodge Team for getting me into exactly what I wanted!

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Google Apr 16, 2025

Jeremy Smith sold me a 2023 Chevy Equinox and it was such a quick and stress free experience. He found just the right vehicle and had everything taken care of and ready when we arrived. Highly recommend!! It was a wonderful experience.

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Google Apr 16, 2025

Jeremy Smith took care of my family! He made the process super smooth and was honestly the best car buying experience I’ve ever had! He is a stand up dude and will shoot you straight! He genuinely cares about his clients! Cannot recommend Jeremy Smith enough!!

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Google Apr 15, 2025

My experience being my first at Jay Hodge Chevrolet and Jeremy Smith was the best ever during my purchase of a vehicle. Jeremy Smith was total professional, I never felt any pressure to buy but he also got me the exact vehicle that I was looking.

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Google Apr 15, 2025

I purchased Chevy traverse from Jay Hodge, Jeremy Smith was my salesman. Jeremy listened to the features I wanted and helped me find the right vehicle for my needs and also my desires. I was very happy with my vehicle, but lost it in an unusual accident involving a tornado. I returned to Jay Hodge for my replacement and again used Jeremy Smith. He was able to find me a similar vehicle to the one I lost and I was able to leave with a lower car payment. Very happy with my new car and my experience with Jeremy Smith!

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Google Apr 15, 2025

Jeremy Smith was great!! One of the easiest car buying experiences I've ever had! Was in and out quick and knew what we wanted!! I would definitely recommend anybody to go see Jeremy if they are in the market for a new ride!!

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Google Apr 15, 2025

If you are in the market for a new car, Jeremy Smith at Jay Hodge Chevrolet in Sulphur Springs is phenomenal! Very patient and knowledgeable. He helped me out with my new car and made the process simple and easy.

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Google Apr 15, 2025

I purchased a vehicle from Jay Hodge in Sulphur Springs last month. The process was simple with the help of salesman Michael Shirley. I’d highly recommend!

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Google Apr 15, 2025

Michael Shirley was very helpful in my decision to buy my dodge truck. Got paperwork done with no waiting Michael Shirley is an asset to Jay Hodge!

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Google Apr 15, 2025

Our salesman Jeremy Smith was awesome! He made it so easy for us!

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Google Apr 15, 2025

Jeremy Smith was professional, knowledgeable and helped me find the perfect truck. He made the entire process stress-free and enjoyable. He answered all my questions and I never felt pressured. If you are looking for a trustworthy, reliable, and friendly car salesman, I highly recommend Jeremy Smith!

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Google Apr 15, 2025

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Google Apr 15, 2025

Jeremy Smith is our preferred salesman. Great customer Service, no hassle, made buying a new car a pleasant experience. Jeremy Smith is highly recommended!

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Google Apr 15, 2025

Jeremy Smith was our salesman and he is awesome. This is our third vehicle we have purchased from Jay Hodge and I recommend them to all of my family and friends. Go in and ask for Jeremy Smith for the best car shopping experience.

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Google Apr 15, 2025

Jeremy smith best experience I’ve had with a dealership by far thanks I appreciate it sir

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Google Apr 15, 2025

This is my third truck from here, every experience I have had with this dealership has been a good experience. And Jeremy Smith made it just as easy as the first. Thanks

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Google Apr 15, 2025

Go see Jeremy Smith at Jay Hodge Chevrolet in Sulphur springs Tx he helped me get in a new car and reliable and safe car for my teen driver with great features!

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Google Apr 4, 2025

Wonderful experience!! Jason and Bill are awesome!!

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Facebook Mar 30, 2025

I test drove a couple of cars earlier and decided to try other brands of cars to be sure the equinox was the right car for me. The other dealers hounded me. Jay Hodge Chevrolet did not. I walked in and Tyler Davidson met me at the door. I told him I was ready to buy and now I’m the proud owner of my equinox.

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Google Mar 25, 2025

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Google Mar 24, 2025

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Google Mar 23, 2025

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Google Mar 18, 2025

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Google Mar 14, 2025

Not very satisfied with the time wait,was told about an hour or so and was there for 3 1/2 hours just to get an oil change with appointment 😔 and the air filter gage was going off every time I crank it up so I had to wait till I got back to my home state and have Jay Hoggs fix the problem..

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Google Mar 10, 2025

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Google Mar 5, 2025

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Google Feb 22, 2025

While visiting Sulphur Springs, we needed an oil change in our suv. When the service department had it, they noticed there was a recall on a part and replaced it during the service we came in for. That is “heads up” service - taking the time to make certain everything is working in top notch condition on the car. Thank you Jay Hodge service department for exemplary service - a rare thing these days.

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Google Feb 22, 2025

Garret is the most professional advisor i have ever dealt with at a dealership. I was kept up to date the entire way from start to finish. Great place.

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Google Feb 19, 2025

I was shopping for family vehicle I ask Tyler Davidson for some help and he showed me all my options and thank to Tyler and the jay hodge team I found me a Great and reliable family vehicle much appreciated to Jay Hodge

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Google Feb 16, 2025

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Google Feb 11, 2025

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Google Jan 31, 2025

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Google Jan 30, 2025

The service department is always so kind and prompt!

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Google Jan 25, 2025

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Google Jan 10, 2025

Best dealership. A great sales team. No add ons, the price you see is the price you pay.

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DealerRater Jan 7, 2025

They did a great job on the servicing of my chevrolet Silverado. They keep you informed about what they are doing and to what they have done.

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Google Jan 6, 2025

Quick and easy service!

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Google Dec 27, 2024

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Google Dec 22, 2024

Excellent customer service and service department.

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Google Dec 21, 2024

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Google Dec 19, 2024

Tyler was a great help and got us just what we wanted.

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Google Dec 14, 2024

I’m not from Sulpher Springs but I will gladly drive out of my way to go to Jay Hodge for any services needed on my car. Garrett has assisted me multiple times and always provides the best customer service! Would definitely recommend to anyone in need of anything from an oil change to AC replacement.

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Google Dec 13, 2024

Great service and friendly, knowledgeable employees!!

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Google Dec 13, 2024

Michael Shirley helped me buy this beauty! Best salesman at Jay Hodge. I also take it for service as well to Garret Patterson, he’s a great help with all my service needs!

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Google Dec 13, 2024

Bought a RAV4 a few months back from them. Sales is what it is. Typical salesmen. Their finance lady went above and their service writer even better. I think his name is Garret. Had our first oil change there and the service dept did great!

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Google Dec 12, 2024

I had a great experience at Jay Hodge Chev today. Dropped off my truck early this morning for routine maintenance. Got to work and realized I left my work phone in the truck. One call to them is all it took for them to retrieve my phone and bring it to me at work. Thanks Jay Hodge for going the extra mile.

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Facebook Nov 21, 2024

Had a great experience and drove away super happy! Jason Dodd was beyond helpful, friendly, and just all around awesome! Thank you all for everything and your kindness! I am now forever a Jay Hodge Chevrolet fan!!!!!

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Google Nov 21, 2024

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Google Nov 15, 2024

Super great to work with! Made the process easy and breezy. Definitely recommend!

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Google Nov 15, 2024

I’ve bought numerous new vehicles from Jay Hodge . They are honestly the best staff and dealership in Texas..

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Google Nov 15, 2024

It was a pleasure doing business with Jay Hodge Chevrolet. Jeremy is my salesman. If I buy another car, I am really gonna insist he helps me. Jeremy is easy to work with down to earth, just a regular guy. I highly suggest that you insist on Jeremy being in your salesman, you won’t regret it. This is the second car that Jeremy‘s helped me with . The lady that does the closing is a jewel. The closing was seamless, as was the whole experience.

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Google Nov 13, 2024

Wonderful people!

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Google Nov 13, 2024

Awesome place to deal with. Ronnie was a great salesman and Morgan helped us set everything up. Would highly recommend

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Google Nov 12, 2024

Very friendly bunch

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DealerRater Nov 9, 2024

Great sales, great service and Thanks to Morgan for helping an old person learn how to set things up on my vehicle.

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Google Nov 8, 2024

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DealerRater Nov 6, 2024

Very friendly environment got me a good deal on my trade in and for the total price of the vehicle

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Facebook Nov 6, 2024

Great customer service from Jason

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Google Nov 5, 2024

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Google Nov 4, 2024

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Google Oct 31, 2024

Purchased a used Toyota Tacoma offline from Jeremy Smith, sight unseen. Was exactly as described. Jeremy sent pictures of every inch of the truck, told me as much as he knew, asked the questions he wasn't sure of. His manager, Chris Bryant, was very professional and quick to help. These guys are not your typical salesmen/managers. Hats off to these guys for making me feel comfortable and valued. I wish I lived closer. Their level of customer service was so good I actually feel guilty for not being able to use their service department. Thanks a lot guys. ... Read More

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Google Oct 25, 2024

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Google Oct 25, 2024

I always dread the car buying experience, but this was hands down the easiest car buying experience I’ve ever had. Quick, easy, in and out in less than three hours. Highly recommend!

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Google Oct 25, 2024

After visiting several area dealerships and looking for a good used truck, we went to Jay Hodge Chevrolet. We were greeted by Michael Shirley. He talked with us a while and then got down to business to help us figure out exactly what we were looking for and he was amazing! He was a no-pressure guy, but so knowledgeable and helpful. We ended up buying a used (barely broke-in) 2022 Chevy Silverado for a great price. Then we visited Marcia who knew so much about the paperwork and answered all of our questions when deciding on an extended warranty. I would ... Read More

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Facebook Oct 24, 2024

I just want to give a shout out to Jay Hodge service department with a special shout-out to Lynzi! My 2018 Tahoe was in the shop for 3 long months, due to circumstances beyond anybody’s control. It had some major repairs with replacing all injectors and the transmission. I got my car back this past Tuesday and my car has never run better! After having a bad experience with my local GM dealer I decided to give Jay Hodge a try and I am glad I did. Lynzi went above and beyond to take care of me and I appreciate all ... Read More

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Google Oct 24, 2024

One of the best truck buying experiences I have ever had. Tyler was fantastic as our salesman. Everyone else there was super friendly.

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Google Oct 20, 2024

Service got me in and out in just a couple of days. I wouldn’t go anywhere else.

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Google Oct 16, 2024

Friendly/great service

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Google Oct 16, 2024

Very helpful and friendly. Made the car buying experience super easy and memorable. Would definitely return to this dealership.

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Google Oct 4, 2024

Every other visit their service is very good! Every other visit their service is less than acceptable! This time in for a routine oil change! I presented to them ahead of time a $25 off gift card that they had sent us! At the conclusion we settled up and as I was looking over the bill, I discovered they had not deducted my gift card! Their first response was we can’t change it, but can give you another to use next time! I told them no, we want to use it this visit! After discussion with their business, they changed ... Read More

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Google Sep 23, 2024

Went for a recall on my vehicle. Great customer service, great atmosphere. Just great, all the way around the people there are very, very friendly

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Google Aug 17, 2024

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Google Aug 8, 2024

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Google Aug 5, 2024

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Google Aug 4, 2024

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Google Jul 31, 2024

Everything was seamless… from scheduling to customer service, waiting room and staff. Everybody went out of their way to make sure it was as pleasant as possible.

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Google Jul 26, 2024

My buddy Jason Dodd did an outstanding job and the other people at the Chevy place were so helpful and got me taken care of and in a snappy.

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Google Jul 15, 2024

I can’t say enough good things about Jay Hodge Chevrolet. We were down to “no” car. Our salesman Michael Shirley was friendly, worked hard for us and professional. Marcia in finance explored all options for financing and got us best deal she could. We bought a 2020 Buick and couldn’t be more pleased! Morgan in Business Development showed me all the “bells and whistles” the car had. Thank you Michael, Marcia and Morgan…y’all the best!❤️

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Google Jul 4, 2024

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Facebook Jul 1, 2024

Picked up a new truck yesterday. Many thanks to Michael Shirley Sr. & Jay Hodge Chevrolet for a quick and hassle-free purchase experience. Ask for Michael for a great deal!

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Google Jul 1, 2024

Picked up a new truck yesterday. Many thanks to Michael Shirley Sr. & Jay Hodge Chevrolet for a quick and hassle-free purchase experience. Ask for Michael Shirley. Michael Shirley Sr. Jay Hodge Chevrolet of Sulphur Springs.

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Google Jun 26, 2024

Everyone was so professional yet kind. I received a video telling me specifics regarding brakes and tires, which was really neat. I would definitely recommend Jay Hodge Chevrolet!

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DealerRater Jun 26, 2024

Great salesman, easy process from trade to new vehicle! I’ve also used their service department and they have been prompt with repairs and communication was open during the process.

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Facebook Jun 26, 2024

Great experience all around from trade in to new purchase! Quick and easy. Service department goes out of their way to get you back in the road ASAP! Go by and see their selection and you won’t be disappointed.

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Google Jun 25, 2024

Everyone was very helpful and courteous. I loved the way they did the video showering what they did to my vehicle. I will be back for my next service.

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Google Jun 20, 2024

Greeted quickly by service department! Great service and quick service. Was offered coffee also. Greeted by our sales rep whi sold us the car jason Dodd and was very nice and helpful

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Google Jun 10, 2024

Tyler and Marcia are the team to beat! Never will happen. Folks this is the best place to buy your ride. The staff is wonderful, service is awesome and this is just down home good folks. If you're in need of a veh, go see Tyler!

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Google Jun 9, 2024

The staff at jay hodge in Sulphur Springs is top notch. This is the 2nd vehicle I have bought at this location, and I consider them one of the best dealerships around. Jason Dodd did an amazing job in getting a vehicle ready for me, and I recommend anyone looking for new and used to take a look. They even had better prices than the metroplex.

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Google Jun 7, 2024

If you are in the market for a new vehicle, go see Michael Shirley at Jay Hodge Chevrolet in Sulphur Springs, TX. Super nice guy and great salesman! You wont be disappointed!!

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Google Jun 1, 2024

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Google May 10, 2024

Always prompt and friendly

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Facebook May 9, 2024

Garrett in the service department went above and beyond to make sure service experience was excellent.

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Google May 8, 2024

We were a long way from home and John Hall helped us charge our new EV (not even his make) - and was charming to boot! Highly recommend doing business with this dealership.

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Google May 1, 2024

Jeremy Smith and Chris Bryant took amazing care of me! Go see them NOW! They make the process seamless and get you exactly what you’re looking for. So when you walk in the doors make sure to ask for Jeremy Smith!

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Google Apr 30, 2024

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Google Apr 27, 2024


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