Customer Testimonials

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Google Nov 27, 2022

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Google Nov 24, 2022

I trade vehicles yearly. I’m always from the first purchase treated like the CEO there. Bill and Ronny always do the best job. The young lady that sets up the onstar now is also a pleasure to be helped by. Thank you all

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Google Nov 23, 2022

I drove the 73 miles from Dallas to Jay Hodge in Sulphur Springs as they had the vehicle I was interested. So glad I made the drive. They were great to deal with! I got the deal I wanted on not only my new Trailblazer but also on my trade in. One of the smoothest transactions I've ever had in purchasing a vehicle.

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Google Nov 21, 2022

Good service and sales

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Google Nov 21, 2022

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Google Nov 18, 2022

They are always courteous and prompt. Fantastic service department

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Google Nov 17, 2022

I Messaged the dealership last night regarding a truck that I was interested in. Received call back and text message from a gentleman by the name of Jordan. Jordan was kind enough to send me pictures of every blemish on this used truck which allowed me to make a decision without a drive. Definitely love a dealership that has the best interest of the customer in mind.

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Google Nov 16, 2022

The staff is very courteous and always helpful. Awesome dealership they have gone above and beyond with helping me buying my Tahoe and getting repairs done. Thank you to Jay Hodge Dealership. Y’all are awesome.

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Google Nov 15, 2022

Never bought from here but have used their service department for work on my ram pickup and was very happy with the service and the price was less than what they quoted me before they started. Have family that bought from here and they were happy with their purchase. Came to a free trunk or treat here and they loaded our girls up with candy! Very family friendly environment and nice sales staff

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Google Nov 14, 2022

I've bought 3 vehicles here now. Dealt with Ronnie Paris all 3 times. Always a smooth easy buy. The entire place is friendly and easy going. Worth your time.

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Google Nov 12, 2022

I had an issue with my GMC Chipper truck, called Jay Hodge Chevrolet after calling multiple places without help. Justin assisted me and was determined to help me with my transmission flush on my vehicle. He was huge help, and allowed me to get back to work quick. Great customer service.

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Facebook Nov 3, 2022

Jamie was excellent. He was not pushy, and he listened to all my concerns. He brought a car to my home to test drive, and then the sales team delivered to me. Mark in finance, and Morgan, the dealer On Star rep, were also well informed, and professional. If you are looking for a positive car buying experience, this is the team!

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Google Nov 3, 2022

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Google Nov 1, 2022

Always friendly and great service

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Google Oct 27, 2022

Everyone is always so nice and helpful.

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Google Oct 24, 2022

Excellent experience with Mr. Shirley. It was a no pressure buy and he was very helpful and made sure i was happy and comfortable with my new pick up. I would recommend these folks to anyone shopping for a new vehicle but wanting to avoid the dealer holding you hostage experience 🤣

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Cars Oct 23, 2022

Great experience. From the salesmen, to finance everyone was polite and helpful. The salesmen knew and showed all the features on the car. We had our young son with us and they were very considerate of him.

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Google Oct 17, 2022

Family friendly atmosphere.

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Google Oct 13, 2022

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Google Oct 11, 2022

Everyone was extremely friendly, knowledgeable, and helpful.

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Google Oct 10, 2022

Excellent service friendly staff friendly salesman jay hodge Sulphur springs tx # 1

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Google Oct 8, 2022

After be jacked around at Sulphur Springs dodge. Stop by and Tyler at Jay Hodge helped us out and treated us like family. They have the nicest people there we will be back there

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Google Oct 4, 2022

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Google Sep 23, 2022

Michael Shirley was very responsive when dealing with the purchase of my 2023 Traverse. It was a very quick and easy experience!

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Google Sep 16, 2022

So far so good..

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Facebook Sep 16, 2022

Just got a truck from Tyler Davison. They didn't have what we wanted but got a call from Tyler about a truck that had just come in. Drove it home the next day. He wasn't pushy buy truly concerned with helping us find what we needed. Enjoyed talking to his grandpa too, who taught him right! Definitely recommend Tyler.

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Google Sep 6, 2022

Very friendly, professional

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Cars Aug 25, 2022

Wonderful experience. The service team was quick and respectful.

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Google Aug 24, 2022

Great folks very friendly and always do a great job

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Google Aug 22, 2022

I purchased a vehicle yesterday, and had the best experience ever… my salesman,Jamie smith,will definitely help you to the best of his ability, I loved the service I was given!!

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Facebook Aug 21, 2022

We just bought our 2nd Tahoe from Tyler today. All i can say is class act and 1st class serivce. You dont get service like that any more. Tyler is absolutely awesome to work with. We will definitely be back for another for sure. Thank you Tyler and the Jay Hodge Staff.

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Google Aug 18, 2022

Awesome and smooth experience once again at Jay Hodge. Third vehicle with them and will continue to go back in the future. Thanks to Jamie Smith.

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Facebook Aug 18, 2022

Awesome and smooth transaction. Never had such a smooth day dealing with a dealer. Third vehicle from them and will continue to go back in the future. Thanks Jamie and Mark in finance.

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Google Aug 17, 2022

Always wonderful!!!

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Google Aug 5, 2022

Had to have warranty work done on my truck. Service department was great to work with.

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Google Jul 28, 2022

Great service!

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Google Jul 27, 2022

Service department is very professional, knowledgeable, and courteous. Kudos to Deeno, John, and Justin. Craig is a great mechanic...the best I've used in my 50+years of driving.

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Google Jul 27, 2022

Called the parts department for a part I needed for work. The parts person was helpful, and even excused himself to go physically put his hands on the part. I told him I needed it quickly and that I would be on my way to pick it up. This dealership is about 35 minutes away from where I work. When I got there I was able to find the parts department easily. The part was ready for me and I was able to get it and get out in a timely manner. Kudos to the parts guy that helped me, sorry ...

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Google Jul 9, 2022

Great car dealer

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Google Jul 9, 2022

Great to deal with!

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Google Jun 28, 2022

I recently had my 2021 Chevy Silverado serviced with Jay Hodge and I was very pleased with the process. From the ease of scheduling an appointment to the quick service time, I could not have asked for a better experience. I will see them again in another 5K miles.

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Google Jun 28, 2022

As promised, I was out the door in 45 minutes. Even though there was what looked like a huge back log of service to be performed. Great job thanks everyone.

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Google Jun 24, 2022

Got my oil change in a timely manner

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Google Jun 17, 2022

Very happy with our purchase. Super easy and fast. Jordan helped us with everything we needed. Everyone there was very nice.

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Cars Jun 11, 2022

Everything went smoothly and easy. Only issue I have is I had to wait about 6 months to get my new truck. It was worth the wait.

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Google Jun 1, 2022

Got a service done on my car and they were fast and very nice!

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Google May 27, 2022

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Google May 9, 2022

Zachary N was quick to get me in to the car I wanted with no issues. Will be returning for all vehicle needs

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Google May 9, 2022

They're not great at giving updates, but are always helpful when I call to check in. Super quick and friendly.

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Facebook May 6, 2022

Everyone at the dealership was so nice, knowledgeable and helpful. Our salesman, Tyler Davison, tech support from Jordan and Aley, and even the service & finance dept we’re beyond anything we’ve ever experienced while car shopping/buying.

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Google Apr 24, 2022

Everything is good

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Google Apr 9, 2022

(Translated by Google) Excellent customer service. From the receptionist to the service staff, they provide excellent quality in their services. Very punctual and precise in their work. (Original) Muy buena atención al cliente. Desde la recepcionista hasta el personal de servicio brindan una excelente calidad en su servicios. Muy puntuales y precisos en sus trabajos.

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Google Apr 8, 2022

Fast service

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Google Mar 30, 2022

The service department went above and beyond to allow me to get my vehicle serviced. I work 2 jobs and never have time off. I dropped my vehicle off, was given a ride to work, and my vehicle was dropped off to my work place when it was done!! It was so nice not to worry about how I was going to manage the vehicle service.

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Google Mar 29, 2022

Excellent. Great staff. Really good at keeping you informed. Would recommend Jay Hodge Chevrolet to anyone looking to purchase a vehicle.

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Cars Mar 24, 2022

Been a customer of Kevin Arthur for many years and he never lets us down!

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Google Mar 22, 2022

Very friendly in and out quickly

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Google Mar 20, 2022

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Google Mar 17, 2022

I scheduled an oil change online. Upon showing up the service staff took care of me, made sure I had all questions answered, and had me out in a timely manner!

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Google Mar 11, 2022

Very friendly and helpful, who could ask for more.

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Google Mar 5, 2022

was treated with respect, all my questions were answered, Micheal Shirley was wonderful at his job.

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Google Feb 26, 2022

Deano is a huge asset to this dealership.

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Google Feb 23, 2022

staff was very friendly

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Google Feb 22, 2022

I have purchased wo new pickup there in the last 6 months. Been very pleased with all involved.

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Google Feb 10, 2022

Bought an Equinox that had all the features we were looking for. Very friendly, no pressure and didn't mark up over sticker price! In fact we got a little discount! Ask for salesman Ronny. Go there early morning.

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Google Feb 2, 2022

Very efficient and helpful

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Google Jan 22, 2022

Nice people. New trailblazer.

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Google Jan 21, 2022

Great customer service

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Google Jan 14, 2022

Friendly staff, quick results, very happy with this experience and all other experiences I have had with the staff at Jay Hodge Chevy

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Google Jan 14, 2022

Staff were quick, courteous

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Google Jan 14, 2022

Loved it

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Google Jan 6, 2022

Good value for my trade! Awesome price on new vehicle! Shout out to y’all for not charging above MSRP like some other dealerships! Integrity goes a long way!

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Cars Jan 4, 2022

All work was done in a timely manner and I was kept informed of the progress

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Google Dec 31, 2021

Service was great.

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Google Dec 30, 2021

Very nice and did a great timely job

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Google Dec 26, 2021

Best car buying experience we've had. Michael made the process almost too easy!👍👍

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Google Dec 22, 2021

Great people only place i will deal

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Google Dec 21, 2021

They will let you know what all needs done before they do it to see if you would like to proceed.. If you don’t want to proceed they’ll give you price quotes.

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Google Dec 15, 2021

It was perfect

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Google Dec 7, 2021

I was very pleased with the service I received.

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Google Dec 2, 2021

John in the service department was very knowledgeable and helpful. Great guy to work with.

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Google Nov 30, 2021

Very friendly and completed service in very timely manner

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Google Nov 30, 2021

Felt very welcomed and comfortable with the experience

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Google Nov 16, 2021

The service there has always been quick and professional they have always taken care of all my needs thank you.

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Facebook Nov 14, 2021

These guys are not pushy they were at my side fast with every car that I was interested in test driving they worked with me all of the way to help me get this car and didn't take long. Their service is #1 in my book! I will there next time in need a car!

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Google Nov 13, 2021

Great people

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Google Nov 9, 2021

Friendly and welcoming

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Google Nov 8, 2021

Wonderful attitude work done quickly and the price was lower than other location I checked.

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Google Oct 31, 2021

Best dealership I've ever encountered. Second time we have had service done here and the people are friendly and service is great.

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Google Oct 30, 2021

Their an awesome place to purchase ur new vehicles

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Facebook Oct 30, 2021

Wonderful customer service. Thank you 🙏🏽

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Google Oct 27, 2021

One of the best and easiest I has on purchasing a vehicle that's jay hodge and Tristen Painter

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Google Oct 27, 2021

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Google Oct 26, 2021

Excellent group of guys and gals. It's good to find a place where you are valued as a customer. So after purchasing my new truck I have had the occasion to take it in for service. Once again they have proven out to be exactly what you would expect in a dealership but won't get anywhere else. I was in and out quickly. Got what I needed. No issues no problems nothing. I just wish I didn't have to drive 50 miles to get there for service. But you know what, I'm likely to keep coming back.

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Google Oct 26, 2021

Buying our truck was easily the best experience we have ever had at a dealership. Our salesman was organized, was able to answer all our questions about every truck we looked at, engines, transmissions, and other details. He showed us several trucks then led us to the perfect truck for our family! Our financing experience was effortless, we went home to get a bag of candy for the Halloween celebration and by the time we got back, it was simply a matter of signing the papers and getting our keys. The girl that explained the inner workings of on-star was ...

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DealerRater May 31, 2021

Great customer service from Jon Sawyer (Service advisor) during my visit at this dealer location. My car needed immediate attention and he repaired it a timely manner. Entire staff was pleasant and very helpful. Ever in Sulphur Springs, TX visit this location. You won’t regret!!

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DealerRater Feb 24, 2021

Very easy straight forward process. Got us approved and was able to drive off within 24 hours. Paperwork took all of 10 mins to sign and finish.

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DealerRater Dec 29, 2020

We worked with Michael Shirley and he made the entire process extremely easy! Wonderful dealership with amazing people! If you’re looking for a dealership this one is hard to beat!

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DealerRater Oct 2, 2019

The experience was great, mr parris was the best salesman I could’ve asked for! The process was simple and straightforward, made me feel very comfortable.

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DealerRater Sep 21, 2019

I first began using this dealership to service my Tahoe. I had such quick and friendly service, I then knew this was the place to purchase my next new vehicle. I found the car I loved and Ronnie Parris was quick and eager to work out all details with me on my trade-in and new purchase. He maximized my rebate savings and trade-in value. I feel I got a good deal. I was in and out with my purchase in a lot shorter time than any other dealership I have purchased. I love my new Traverse!

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